Question 1

How do I book a color service?

Accepted Answer

CURRENT COLOR SERVICE CLIENTS
(COLOR SERVICE CLIENTS SEEN IN THE LAST 6-8 MONTHS):

please book under our "Book Now" tab. Please reference the color service page as shown in our "services" tab or posted below when booking your appointment to ensure sufficient time is booked and so we can prepare for the correct services.
 
Please note that if incorrect service is booked, and there for your appointment needs to be cancelled after the cancellation grace period window, then a cancellation fee may apply.

NEW COLOR SERVICE CLIENTS:
Please reference the color service page as shown in our "services" tab or posted below to get an rough price point estimate for the service you'd like. 
 
If you are a new client then a color consultation will be needed before being able to approve your booking. 
Consultations can be booked under our "Book Now" tab.

If you are not located in the area then a virtual consultation may be scheduled. 
There is no fee for consultation appointments. Please be advice of our cancellation policy as we do have a cancellation fee. 
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Question 2

How to book an appointment?

Accepted Answer

1. Click "BOOK NOW"
2. Select your stylist
3. Select your services
4. Click the upper left hand button "BOOK # SERVICES"
5. Select your date and time
6. Input your contact information
7. Input your Credit Card Information
8. You're all set!

NOTE:
Your credit card will NOT be processed and payment will NOT be made unless for cancellation fee. Credit Card is ONLY for cancellation fee.

Question 3

What is your cancellation policy for non-bridal appointments?

Accepted Answer

CANCELLATIONS
There will be a grace period of 15 minutes past your appointment. After 15 minutes your appointment will be marked as a NO SHOW.
​
An automatic
30% cancellation fee for any
no-shows or cancellation within 48 hours of a scheduled appointment will be applied.

Question 4

Do I need to make a deposit for my appointments?

Accepted Answer

After 2 no shows and/ or cancellations in the past 6 months a deposit will be required to book. 
If card has insufficient funds and cancellation fee can not be processed, a deposit will be required.

Some color service appointments may require a deposit before the appointment can be confirmed or approved. 
If deposit is not made within 12 hours after booking your color service then your appointment will be cancelled.

Question 5

What payment forms are taken?

Accepted Answer

Cash, Card, and Apple Pay are all accepted.
A 3.5% convenience fee will be applied for all electronic and card  checkouts.
​
Cash is preferred and we do have an onsite ATM for your convenience.

Question 6

Can I bring my kid(s) or friend to my appointment?

Accepted Answer

No children or extra guest are allowed if not being serviced. No one should be hovering around while the stylist is working to ensure safety precautions.

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